Volume 10, Issue 4 (Autumn 2021)
Arch Hyg Sci 2021, 10(4): 279-288 |
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Asgarian A, Ghassami K, Heshmat F, Mohammadbeigi A, Abbasinia M. Barriers and Facilitators of Reporting Medical Errors in a Hospital: A Qualitative Study. Arch Hyg Sci 2021; 10 (4) :279-288
URL: http://jhygiene.muq.ac.ir/article-1-500-en.html
URL: http://jhygiene.muq.ac.ir/article-1-500-en.html
Azadeh Asgarian1 
, Keivan Ghassami2 , Farahnaz Heshmat3 , Abolfazl Mohammadbeigi * 4, Mohammad Abbasinia1
, Keivan Ghassami2 , Farahnaz Heshmat3 , Abolfazl Mohammadbeigi * 4, Mohammad Abbasinia1
1- Department of Nursing, Qom University of Medical Sciences, Qom, Iran.
2- Department of Neurology, School of Medicine, Arak University of Medical Sciences, Arak, Iran,
3- Department of Midwifery, Heshmatieh Hospital, Isfahan University of Medical Science, Hsfahan, Iran.
4- Research Center for Environmental Sciences, Qom University of Medical Sciences, Qom, Iran.
2- Department of Neurology, School of Medicine, Arak University of Medical Sciences, Arak, Iran,
3- Department of Midwifery, Heshmatieh Hospital, Isfahan University of Medical Science, Hsfahan, Iran.
4- Research Center for Environmental Sciences, Qom University of Medical Sciences, Qom, Iran.
Abstract: (1411 Views)
Background & Aims of the Study: Reporting human errors in healthcare agencies is often
accompanied by embarrassment and the fear of punishment; such errors can highlight motivation,
the lack of attention, and enough education. Thus, there is a tendency to hide them. This study
aimed to investigate the barriers and facilitators of reporting medical errors in hospitals.
Materials and Methods: A qualitative study design with a conventional content analysis
approach was used. The data were collected through in-depth semi-structured interviews with
a purposive sample of 13 employers working in the hospital in Qom Province, Iran. Interviews
were transcribed and finally analyzed through conventional content analysis. Accordingly, its
results were presented in a theme, subcategories, and categories.
Results: Our findings indicated that the employees had a multilevel perspective of medical
error, viewing facilitators, and barriers to a medical error concerning several system levels. The
barriers to medical error included individual, organizational, and social barriers. The facilitators
of medical errors consisted of education, organizational, and cultural facilities.
Conclusion: Findings suggested the need for support and security for employees and
consideration of facilities to prevent the nonreporting of errors. Managers must provide the
necessary personal, professional, and legal support to employees to remove barriers to encourage
them to report the mistakes effectively.
accompanied by embarrassment and the fear of punishment; such errors can highlight motivation,
the lack of attention, and enough education. Thus, there is a tendency to hide them. This study
aimed to investigate the barriers and facilitators of reporting medical errors in hospitals.
Materials and Methods: A qualitative study design with a conventional content analysis
approach was used. The data were collected through in-depth semi-structured interviews with
a purposive sample of 13 employers working in the hospital in Qom Province, Iran. Interviews
were transcribed and finally analyzed through conventional content analysis. Accordingly, its
results were presented in a theme, subcategories, and categories.
Results: Our findings indicated that the employees had a multilevel perspective of medical
error, viewing facilitators, and barriers to a medical error concerning several system levels. The
barriers to medical error included individual, organizational, and social barriers. The facilitators
of medical errors consisted of education, organizational, and cultural facilities.
Conclusion: Findings suggested the need for support and security for employees and
consideration of facilities to prevent the nonreporting of errors. Managers must provide the
necessary personal, professional, and legal support to employees to remove barriers to encourage
them to report the mistakes effectively.
Type of Study: Original Article |
Subject:
General
Received: 2021/01/13 | Accepted: 2021/06/12 | Published: 2021/10/2
Received: 2021/01/13 | Accepted: 2021/06/12 | Published: 2021/10/2
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Published by Qom University of Medical Sciences Press
eISSN: 2322-4916
pISSN: 2251-9203
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